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SCMS recently participated in CeBit Australia 2011, Darling Harbour. The exhibition was a huge success offering us opportunity to reach out to people attending the exhibit
Why SCMS
SCMS a software development company portfolio features cross-industry solutions such as project portals, E-Learning portals, enterprise application integration, managing documenst, enterprise partnership, and business acumen. Over a period of time companies have already benefited from our IT solutions in form of earning profits, enhanced access to critical information, and more competent operations.
  1. Deep Services and Support Functionality: Quality of services and support are critical to software company—both early on during implementation and over time for customer satisfaction and retention. High levels of service can be costly, and that's why SCMS provide its customers the tools to provide the right level of service to the right customers, at the best cost.

  2. Multi-channel Service: SCMS superior multi-channel service with all customer interactions—live, online, email, and in-person—are tracked to a single customer record.

  3. Easy Customization and Integration: SCMS customization and extension technology platform provides growing software businesses with a flexible, powerful, and extensible business management solution.

  4. Web Services: SOAP standards-based Web service APIs extend SCMS to other systems, third party vertical applications, or add-on capabilities.

  5. Application Builder: Custom object, tab and code capabilities allow entire applications to be built and hosted within SCMS, providing all the benefits of a robust application architecture and on-demand hosting efficiencies.

  6. SCMS Issue Management: SCMS lets you track and manage defects or enhancement requests with a closed — loop corrective action process seamlessly integrated with support and service. SCMS Issue Management functionality and processes are seamlessly integrated with customer relationship and case management, providing incredible visibility across the organization as well as externally to customers via their self-service portal.

Core Competencies of SCMS
The core competencies of SCMS are those capabilities that are critical to the business achieving competitive advantage. We constantly keep upgrading our skills.  SCMS works towards refining learning curve thereafter effectively applying it.
Our core competencies include:

  • Skills in Customer Relationship Management
    At SCMS, Customer Relationship Management is part of the management consulting group. Here we aim to reinvent marketing and customer management for high-performance businesses. We as consultants, specialized in this area, focus on strategy and take responsibility for organizational change and business transformation.

    We are involved in a range of activities from assessing businesses and processes to performing value analysis, further to identify opportunities for improvement. Our client’s vision helps us to create a superior experience for their customers. It helps us to enhance the value of their relationships with them by combining knowledge and expertise with the latest tools and technologies.

  • Upgrade skills through learning and experience
    SCMS’s vision is to create an advanced software development that leverages synergy among industry. We believe in ongoing training that can be as informal as finding someone to help in learning a skill.
    SCMS at all times encourages in upgrading the skills of its employees. This makes space for exploring the market more widely and making a mark for the company globally.

  • Encourage Modernization in IT solutions
    In SCMS, modernization workbench is a powerful software platform that increases the business value of organizations' existing applications. The industry-leading technology enables the complete development lifecycle. It permits our users to understand, manage, modernize, and maintain their core applications.
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